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Referral pathway

Partner with AtWell.
Your patients, in safe hands.

We offer GPs and healthcare partners a clear, dependable referral pathway — with fast access, specialist services, and consistent communication back to you.

48hrTypical letter turnaround
30minConsultation length
DaysAverage wait for appointment
AllLetters reviewed by a GP

Why refer to AtWell

The referral experience
your patients deserve.

We understand that referring clinicians need confidence: that their patient will be seen promptly, cared for properly, and that you’ll be kept informed at every step.

Fast turnaround

We offer rapid appointment availability — typically within days, not weeks. Urgent cases are prioritised. We know your patients can't wait.

Clear communication back to you

Every patient seen by referral receives a prompt, structured letter back to their referring clinician. No chasing. No silence. You'll know what we found and what we've done.

Dedicated services in one place

From health checks and dermatology to occupational health and diagnostic testing — we offer a range of services under one roof, reducing the referral chain for your patients.

Regulated and indemnified

All AtWell clinicians are registered with the GMC or relevant professional bodies and hold current indemnity cover. Fully insured, CQC registration in progress.

Responsive to your needs

Have a clinical question about a patient you're considering referring? Call us. We welcome peer discussion and will give you a straight answer.

Clear, jargon-free reports

Our clinical letters are written for referring clinicians — structured, evidence-referenced, and actionable. No padding, no waffle.

The referral process

Three steps.
Straightforward.

We’ve made referring to AtWell as simple as possible — because your time is as valuable as your patient’s.

1

Send your referral

Email referrals@wellclinics.co.uk or call 01676 545111. Include the patient's name, date of birth, brief clinical summary, and the service you're referring to. A referral letter is helpful but not mandatory.

2

We contact your patient

Our team will contact the patient directly within one working day to arrange their appointment. Urgent referrals are triaged and seen as quickly as possible — often the same or next day.

3

You receive a letter

Within 48 hours of the appointment, a structured clinical letter is sent to the referring clinician. All findings, actions taken, and any onward recommendations are clearly documented.

Services for referral

What you can refer your patients for.

We accept referrals for the following services. If you’re unsure whether a patient is appropriate, please call — we’re happy to discuss.

Private GP consultations

30-minute consultations for complex, undifferentiated, or time-sensitive presentations.

Health checks

Core, Complete, and Comprehensive tiers — including bloods, ECG, body composition, and written results with clinical commentary.

Dermatology

Assessment of skin lesions, rashes, and dermatological concerns with rapid appointment availability.

Occupational health

Fitness-to-work assessments, DVLA medicals, HGV/PSV medicals, and management referral reports within 48 hours.

Diagnostic testing

On-site blood tests, urinalysis, ECG, blood pressure monitoring, and other near-patient investigations.

Women's health

HRT consultations, cervical screening, contraception review, and perimenopause management.

Men's health

PSA testing, testosterone assessment, cardiovascular risk review, and erectile dysfunction.

Travel health

Pre-travel risk assessment, vaccinations, and country-specific health advice.

Services not listed above may still be available — please contact us to discuss. We are continuously expanding our clinical offering.

Regulated, indemnified, and accountable

AtWell is in the process of registering with the Care Quality Commission (CQC) and is fully insured. All clinicians hold current registration with the GMC, HCPC, or their relevant professional body, and maintain appropriate medical indemnity. Referrals are handled with the same standards you expect of any regulated healthcare provider.

let's work together

Ready to refer, or want
to discuss a patient?

Our clinical team is available Monday to Friday during clinic hours. For non-urgent referrals and questions, email is the fastest route. For anything time-sensitive, call us directly.

Referral email

referrals@wellclinics.co.uk

Dedicated referral inbox — monitored daily

General enquiries

hello@wellclinics.co.uk

For clinical queries and partnership discussions

Telephone

01676 545111

Monday – Friday, 8am – 6pm